Latest Articles
Australian internet domain changes to be on top of before it’s too late
Many of you would be aware that there is a change happening in relation to Australian domain names. And it’s a change you should be aware of and make sure your firm has acted to protect its brand. At present most businesses have a website with a .com.au ending. Soon...
Why sleep matters
I was recently with a client who disclosed he had been working “until 1am every night” due to an unexpected lack of people to get client work done. It reminded me of some research I had done on how important sleep is for us all. There is a TED talk “Why do we sleep”...
Thoughts on attracting and retaining the right people for your firm – part 2 of 4
In my first article on this topic I shared my views on: Who the right people are Why getting them is so important Why attraction and retention matter How we got to this current position which is challenging for employers In this second of four articles on the topic I...
Learning from UK and European Hotels
As an accounting firm coach, consultant and mentor, I tend to look at a lot of things in the world through the eyes of an accounting firm owner and what can be learned to apply in firms. As I write this I’m in France and have stayed in quite a few hotels in the UK and...
Thoughts on attracting and retaining the right people for your firm – part 1 of 4
As a coach, mentor and consultant for accounting firm owners and managers I regularly get feedback on the issues firms are facing. There is no question that the number one issue across firms at present is attracting and retaining the right people. In this part 1 of 4...
Robotic Process Automation
Last month I mentioned I was on a panel with Shaye Thyer, Olwyn Connolly and Tyler Caskey exploring the use of Robotic Process Automation, Machine Learning and Artificial Intelligence. We all agreed automation is and will have a significant impact on how accounting...
Does your accounting firm have a Chief Metaverse Officer (“CMO”) or an office in “the Metaverse”?
As an accounting firm coach, mentor and consultant I consume content from Australia and around the world to keep up with developments affecting the profession. I was listening to a podcast from the USA recently and on it the host was interviewing the “Chief Metaverse...
Observations from Accounting Business Expo 2022
The Accounting Business Expo was held in Sydney at the International Convention Centre on 28 and 29 April. For those of you who didn’t make it let me give you a taste of what you missed. This was the first ABE since 2019 and it is effectively a combination of...
What is positioning and why is it important for accountants?
I daresay that to many people most accounting firms are perceived as being very similar. So let me start by saying that positioning is important because it gives you the ability to cut through and separate your firm from the bunch. It makes it easier for you to win...
What accountants can learn from Canberra airport
I grew up in Canberra, have family there and do some work there. As a result, I’m a pretty frequent user of Canberra airport. Typically I come in and out of the airport once a month and every time find it a frustrating experience. Why? A lack of signage to guide you....
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