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Retaining and Delighting the Right Clients for Your Business

by Rob Pillans | Sep 28, 2016 | Articles

In my last article on accounting firm management I focused on attracting the right clients and promised another article on retaining them. Although I’m writing this in respect of accounting firm management, the principles can be applied across other businesses,...

Attracting the Right Clients for Your Accounting, Legal or Other Professional Firm

by Rob Pillans | Sep 24, 2016 | Articles

In my last article on accounting firm management I focused on attracting and retaining the right people and promised another article on clients. We talked about people first because you need the right people to be able to attract and retain clients. So here is a five...

How to attract and retain the best people for your accounting business

by Rob Pillans | Sep 6, 2016 | Articles

In my last article on accounting firm management I finished by saying: Your team and your clients are like the grapes in wine making. You source the best quality you can and then cultivate them and care for them. The result is season after season of great output and...

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  • Task management done well – how can Microsoft tools (you are probably already paying for) help?
  • Thoughts on attracting and retaining the right people for your firm – part 4 of 4

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