Latest Articles
Setting goals for 2023
Many of you are aware I’m a big fan of goal setting. In July 2021 I wrote an article - Is goal setting useful? Drawing on the research I did with some colleagues in our Master of Business Coaching degree, I concluded that goal setting is very useful when done well....
Book Review – The Power of Habit by Charles Duhigg
It’s 10 years since this book by New York Times journalist Charles Duhigg was published. At its core it’s a book about the science of habits and how we can apply this understanding to help us establish good habits or change habits that are not serving us well. The...
What are you grateful for?
Connecting with gratitude helps us be more positive and motivated. It’s been a tough year, So I’m suggesting you take time to reflect on what you are grateful for. For me I am grateful for: Getting to do what I love – helping owners and managers run better accounting...
Common themes in accounting firms in 2022
As an accounting firm coach, mentor and consultant I get to see inside lots of accounting firms and talk to many accounting firm owners and managers. In no particular order, here are some of the common themes I saw in 2022: Challenges with attracting and retaining...
Why accountants should pay attention to ChatGPT
ChatGPT is an indicator of the massive impact artificial intelligence is going to have a on how knowledge workers and others work. In this article I explain what it is and why I believe we all need to pay attention. It’s a bit longer than usual but please go the...
Client verification obligations (know your client)
In both individual coaching sessions and at a recent meeting of one of the groups of firms I facilitate, this topic came up and there was some uncertainty about what is expected of accountants. I struggled to find information on this that was practical for accountants...
Two great ideas for accountants from Appliances Online
As an accounting firm coach, consultant and mentor, I’ve often said I look at things through the eyes of an accounting firm owner or manager and find ideas for running a better accounting firm. Recently my experience in purchasing from Appliances Online has...
Thoughts on attracting and retaining the right people for your firm – part 3 of 4
In my first article on this topic I shared my views on: Who the right people are Why getting them is so important Why attraction and retention matter How we got to this current position which is challenging for employers In my second article I shared a list of the key...
Reflections on 5 weeks in UK and Europe
Travel is a big thing for my partner Kate and me. We love to see other parts of the world and see first hand places we read or hear about. Recently I received an email from Google giving me my Google Maps Timeline Update. For the seven months to 31 July it reckons...
Australian internet domain changes to be on top of before it’s too late
Many of you would be aware that there is a change happening in relation to Australian domain names. And it’s a change you should be aware of and make sure your firm has acted to protect its brand. At present most businesses have a website with a .com.au ending. Soon...