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Lessons for accountants from Brisbane airport in going digital

by Rob Pillans | Aug 23, 2017 | Articles, Technology

I really like Brisbane airport. That’s lucky because as an accounting firm coach who regularly visits firms I find myself passing through it quite a bit. 14 times in August for example. It strikes me as a really well run airport where everything just seems to work. My...

What business people can learn from air traffic controllers might surprise you!

by Rob Pillans | May 29, 2017 | Articles, Client Management, Leadership, Practice Management, Workflow

I have more than a passing interest in aviation. I find it a fascinating industry and as young adult in Canberra I would sit on top of a hill overlooking the airport with a small radio and listen to the conversations between air traffic controllers and pilots....

Steering the Ship – What Carnival Cruises Teaches Accountants

by Rob Pillans | Apr 27, 2017 | Accounting Firm Management, Articles, Leadership

I recently attended an Australian Institute of Company Directors lunch where Ann Sherry AO, the Executive Chairman of Carnival Australia was the speaker. She is the person who over the last 10 years has literally turned this ship around, with an increase in revenue of...

Three Technology Issues to Avoid

by Rob Pillans | Mar 28, 2017 | Articles, Practice Management, Technology

Tax Practitioners Board (TPB) Practice Note on Cloud Computing The TPB issued a Practice Note called TPB(PN) 01/2017 Cloud computing and the Code of Professional Conduct on 25 January 2017. The note outlines how accounting firms will be liable for how their...
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