by Rob Pillans | Nov 18, 2020 | Articles
Accountants, lawyers, engineers, architects and other firms are collectively referred to as professional service or services firms. Note the word “service” here and consider what that means to you. Or more particularly what it means to your clients. I want to share...
by Rob Pillans | Nov 18, 2020 | Articles
A few of my clients have recently commented that as a result of the pandemic they are thinking about their office space differently. It was also one of the topics I talked about in a vodcast I produced (See it here here. ) One firm owner in one of my groups noted that...
by Rob Pillans | Oct 20, 2020 | Accounting Firm Management, Articles
In considering this I want to break those needs into four categories: Needs the client has identified and is having met by you (Example – annual accounts and tax returns) Needs the client has identified and is having met by another provider (Example – bookkeeping or...
by Rob Pillans | Apr 23, 2020 | Articles, Business Strategy, Strategy
Now is the time for accountants to shine…… and for a light to be shone on the important role accountants play in the economy. When I was a young Chartered Accountant at Price Waterhouse I worked in the UK for a “busy season”. I was struck at the time by how highly...
by admin | Mar 17, 2020 | Articles, Planning
Bushfires, floods and a pandemic. Most people could never have imagined just how challenging the start to 2020 would be. The hot topic right now is of course COVID-19 / Corona Virus with the situation very fluid. I was involved in quite a detailed conversation with...