by Rob Pillans | Jan 17, 2017 | Accounting Firm Management, Articles, Book Reviews
Like many of you I suspect, I received a few books for Christmas. One of these was the autobiography of Australian tennis legend Margaret Court. I couldn’t put it down and had finished it less than 24 hours after unwrapping it! As I read about Margaret Court’s...
by Rob Pillans | Nov 23, 2016 | Book Reviews
There is a view amongst some professionals that talking about the disruption of the professions by the application of technology is scaremongering by people with a vested interest to sell products and services. It is true that there are some pretty wild statements...
by Rob Pillans | Nov 23, 2016 | Articles, Planning
I love the end of a calendar year. It is a time for family Christmas celebrations. It’s summer and there are some extra holidays to be had. There is generally a positive vibe in the community. These are all good things, but perhaps the thing I like most about the end...
by Rob Pillans | Oct 26, 2016 | Articles, Technology
I’ve just returned from ATSA and wanted to share six observations. Accountants are Interested in technology to support smarter ways of working There was a big attendance in Melbourne, the biggest yet I believe, and that is a fair indication that accountants are...
by Rob Pillans | Oct 11, 2016 | Articles, Marketing
There are many ways an accounting firm (and other businesses) can win new clients and in an earlier article on accounting firm management I wrote about some of them. Today I want to focus on referrals – why they are important and what my recent experience with...
by Rob Pillans | Sep 28, 2016 | Articles
In my last article on accounting firm management I focused on attracting the right clients and promised another article on retaining them. Although I’m writing this in respect of accounting firm management, the principles can be applied across other businesses,...
by Rob Pillans | Sep 24, 2016 | Articles
In my last article on accounting firm management I focused on attracting and retaining the right people and promised another article on clients. We talked about people first because you need the right people to be able to attract and retain clients. So here is a five...
by Rob Pillans | Sep 6, 2016 | Articles
In my last article on accounting firm management I finished by saying: Your team and your clients are like the grapes in wine making. You source the best quality you can and then cultivate them and care for them. The result is season after season of great output and...
by Rob Pillans | Aug 23, 2016 | Articles
I know this sounds a little farfetched but let me explain! I’m presenting a workshop in multiple regional Queensland locations called 12 Important Lessons from 30 Years in the Accounting Profession and it brings together some of my key thoughts on accounting firm...
by Rob Pillans | Aug 9, 2016 | Articles
As many Aussies and Kiwis stay glued to their TVs and other devices watching the Olympic Games, it is not just the athletes we are hearing about. We also regularly hear who the coach is for each athlete or team. And in Australia we are mourning the death of famous...
