Latest Articles
Two tips for better quality video calls
Video You might have noticed you can’t zoom your camera natively in Zoom or Teams. Sometimes you just want to zoom in or out a bit to get the right look on the screen. This might include zooming in to remove a few stray items in your room from being visible to others....
Looking for a Practice Manager, Business Manager, General Manager or CEO for your firm? Here are some things to consider.
As an accounting firm coach, consultant and mentor it is not unusual for me to be asked about when the right time is for a firm to hire either a Practice Manager, General Manager or CEO. Having held each of these positions inside firms myself and worked with multiple...
Is goal setting useful?
As an accounting firm coach, mentor and consultant one of the things I am often doing is helping clients set goals and then supporting them to achieve those goals. I believe in the value of goal setting and believe it is useful. However, I have come across a small...
Five priorities for the start of FY22
With a new financial year kicked off in Australia it is not too late to plan for the year ahead if you’ve not done so already. Here are my suggestions to make FY22 a great year. (Re)articulate your values Get clear on your mission Get clear on your vision Have a...
Should I rehire an ex-employee?
This is a question I have been asked a few times in my role as a coach, consultant and mentor for accounting firm owners and managers. It’s also a question I’ve had to answer when working inside firms on a few occasions. I think the answer to this question is “it...
Four ways to build resilience
Recently I participated in an interactive webinar with Marcus Buckingham who is a well known author and speaker on management and leadership topics. The topic was resilience. If there was one thing the COVID pandemic has shown us it is that not everyone has the same...
High performance culture and the ideal team player
Recently I participated in an interactive webinar with Patrick Lencioni who is a well known author and speaker on management and leadership topics. His view is that the goals of a leader are to make the organisation smart and to make it healthy. Lencioni also holds...
Actions to take before 15 May and 30 June for your clients and your firm
As we approach the end of another financial year in Australia, I trust you are on top of what you wanted to get done before 15 May and 30 June tick over. The Coronavirus crisis has added to the workload and I know many firms have found this challenging. For accounting...
Why do accountants struggle with delegation?
As an accounting firm coach, consultant and mentor I get to see inside many accounting firms. One thing I observe is a high proportion of senior people, partner/director and manager level in particular, doing work that could and should be done by someone at a lower...
Managing “knowledge” in an accounting firm
If you asked an accountant 30 years ago what they sell many would have said time. Even in 2021 I occasionally hear an accountant talk this way. I think most today would say knowledge is what they sell. The need for this knowledge is a natural consequence of the...
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