Latest Articles
I was wrong about business planning
I was Wrong About Business Planning! Anyone who knows me knows I am big on planning. Whether it be workforce planning, running a conference, managing a business, my next holiday, or whatever. I once held a view that planning for Australian businesses should follow a...
What the Royal Albert Hall London teaches Accountants (Why it must be easy to do business with you)
It might seem like an unlikely connection but let me explain. Kate and I were in the UK recently and decided to book a tour of the Royal Albert Hall. Like most of us in 2016 my first stop was the website, but that is where things got wobbly. No matter what I tried it...
Are you maximising your share of wallet?
What services do your clients buy from you? Are they buying all of the services they could be? Or are they buying some services from someone else that you (could and should) provide? Have you ever thought about this? In essence your share of wallet is the percentage...
Professional firm lessons from a hole in the runway
The other day I experienced a flight cancellation. Kate and I were flying from London to Vienna. Or so we thought. After a multiple hour period of uncertainty our flight was cancelled. Not good. Unbeknownst to us, a hole was found in the main runway at Gatwick airport...
Are you ready for EOFY? My top three things for Accountants
With the end of financial year rapidly approaching I expect most Australian accountants are now making sure their clients are ready for the year end. Here are my top 3 things I reckon you need to get done by 30 June. Tax planning finalisation with clients This is the...
Lessons for accountants from an electrician experience
I’ve had an experience with an electrician that got me thinking about some lessons for accountants. First I rang the office number. The call was picked up by an electrician who my guess was on a job somewhere. He said there were no spots left in that week but he would...
Are You Being “Fully Present”?
Two things recently have made me think about the concept of being “fully present”” 1. The bus stop ladies I was on a bus going into the Brisbane CBD and as the bus approached one of the stops I could see two young ladies with their heads down looking at their phones....
The Value of Vision
Over the past 5 + years I have had conversations with hundreds of accountants about their firms. One of the things I have noticed is that the owners and team members in a firm are often not readily able to articulate what their vision for the firm is. You may say “so...
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