Latest Articles
Four ways to help your clients and your firm during COVID
The ongoing pandemic has provided both challenges and opportunities for business and your accounting firm is no different. I hold the view that if we are doing good things for our clients and delivering value to them, then our own businesses will prosper. Here are...
What accountants and their clients could learn from Qantas about adaption in tough times
I recently had the pleasure of taking a joy ride on the last Qantas Boeing 747 left in the fleet, before it was to head off to the plane graveyard in the Mohave Desert. We flew out of Brisbane and did a lap over the Brisbane CBD, Gold Coast, islands in the Bay and...
What’s next for accounting firms post Coronavirus?
The title of this article was the title of a webinar I recently delivered and I wanted to share with you a few of the highlights from it. While any form of prediction is fraught, I did quite a bit of reading and thinking about what I see unfolding. I also talked to...
The future of the professions – applying a COVID-19 lens
The title of this article was the title of a webinar recently hosted by CAANZ, in which father and son Richard and Daniel Susskind shared some insights from their research on the future of the professions and more recently, the impact that COVID-19 is having....
Last call – things to do before 30 June for your clients and your firm
As we rapidly approach the end of another financial year in Australia, I trust you are on top of what you wanted to get done before 30 June ticks over. The Coronavirus crisis has added to the workload and I know many firms have found this challenging. For accounting...
Why Accounting Firm Management is Like Wine Making
I know this sounds a little farfetched but let me explain! It was in my preparation for a workshop I was running that I found myself thinking that accounting firm management is indeed just like wine making! I’ve always viewed wine making as a mix of science and art....
What the Royal Albert Hall London teaches Accountants
It might seem like an unlikely connection but let me explain. Last time Kate and I were in the UK we decided to book a tour of the Royal Albert Hall. Like most of us my first stop was the website, but that is where things got wobbly. No matter what I tried it would...
10 great reasons to have systemised, standardised, documented work practices
As an accounting firm coach and consultant who gets to see under the bonnet of a lot of accounting firms, I remain convinced that the profession has an endemic undervaluing of systemised, standardised and documented ways of getting things done, which are consistently...
Time to take a lean approach to running your accounting firm?
When you read the title of this article what immediately came to mind? For some people the use of the word “lean” connotes cut backs and austerity. “Let’s run this place on the smell of an oily rag!” For others they connect it with Toyota in Japan and its famous...
Daily huddles – are they right for your firm?
The Idea The idea of a “daily huddle” is quite well known in Australia courtesy of the writings and conferences of Verne Harnish. The goal of this article is to explain what the daily huddle is and help you answer the question are daily huddles right for your firm?...
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