by Rob Pillans | Jan 28, 2021 | Articles
The Harvard Business Review has a case study in each edition designed to provoke thinking about a situation that could arise in business. In a recent edition the case study was about a lady who had started in a new job only to find the experience on the first day and...
by Rob Pillans | Jan 28, 2021 | Articles, Book Reviews
Sam Walker is the Wall Street Journal’s deputy editor for enterprise, the unit that directs the paper’s in depth page on features and investigative reporting projects. He also founded the paper’s daily sports coverage. The sub title of this book is “The hidden force...
by Rob Pillans | Jan 28, 2021 | Articles
The Australian of the Year awards have been going for 60 years and like many Australians I watched the announcement of the winners on the ABC TV on the 25th of January. If you are curious about the process go to the website to learn more:...
by Rob Pillans | Dec 17, 2020 | Articles
Over many years of working with accountants I have concluded there are many skills that are important for accountants. Putting aside the technical skills, I’ve identified three non-technical skills that I believe are core to the success of most accountants and the...
by Rob Pillans | Dec 17, 2020 | Articles
I’ve started travelling again! I live in Brisbane and in the space of two weeks I’ve been to Canberra, Newcastle and Sydney (twice). Along the way I’ve had some experiences I want to share which are a reminder of the importance of the client experience, being easy to...