Recent Articles

• Do you do these four types of training in your accounting firm?
• Observations about succession in accounting firms
• Inspiration for accountants from the 2024 Australian of the Year Awards
• Observations from my time in Greece, Sardinia, Corsica and San Francisco
• Lessons in customer service for accountants from Hotels in Sicily
• Should you outsource your marketing to an agency?
• Year end – a time for reflection and projection (goal setting)
• Where has “flexible work” (including WFH) ended up post COVID?
• Observations from my time in Sicily, Malta and Montenegro
• Some specific CRM options for accounting firms of any size.
• My takeaways from Xerocon 2023 in Sydney
• Elements of a great accounting firm business plan – part 2 of 2
• Book Review – No Rules Rules by Reed Hastings and Erin Meyer
• How an accounting firm might use a CRM tool
• Elements of a great accounting firm business plan – part 1 of 2