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High performance culture and the ideal team player

High performance culture and the ideal team player

by Rob Pillans | May 18, 2021 | Articles

Recently I participated in an interactive webinar with Patrick Lencioni who is a well known author and speaker on management and leadership topics. His view is that the goals of a leader are to make the organisation smart and to make it healthy. Lencioni also holds...
Managing “knowledge” in an accounting firm

Managing “knowledge” in an accounting firm

by Rob Pillans | Apr 19, 2021 | Articles

If you asked an accountant 30 years ago what they sell many would have said time. Even in 2021 I occasionally hear an accountant talk this way. I think most today would say knowledge is what they sell. The need for this knowledge is a natural consequence of the...
What’s your policy on work from home?

What’s your policy on work from home?

by Rob Pillans | Mar 17, 2021 | Articles

As an accounting firm coach, consultant and mentor one of the questions I am getting from firm owners and managers is what are other firms doing about work from home options post COVID? Unlike some businesses that cannot exist without face to face contact the reality...
Book Review – The Captain Class – Sam Walker

Book Review – The Captain Class – Sam Walker

by Rob Pillans | Jan 28, 2021 | Articles, Book Reviews

Sam Walker is the Wall Street Journal’s deputy editor for enterprise, the unit that directs the paper’s in depth page on features and investigative reporting projects. He also founded the paper’s daily sports coverage. The sub title of this book is “The hidden force...

Time to take a lean approach to running your accounting firm?

by Rob Pillans | May 25, 2020 | Articles

When you read the title of this article what immediately came to mind? For some people the use of the word “lean” connotes cut backs and austerity. “Let’s run this place on the smell of an oily rag!” For others they connect it with Toyota in Japan and its famous...
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