by Rob Pillans | Apr 19, 2021 | Articles
As an accounting firm coach, consultant and mentor I get to see inside many accounting firms. One thing I observe is a high proportion of senior people, partner/director and manager level in particular, doing work that could and should be done by someone at a lower...
by Rob Pillans | Apr 19, 2021 | Articles
If you asked an accountant 30 years ago what they sell many would have said time. Even in 2021 I occasionally hear an accountant talk this way. I think most today would say knowledge is what they sell. The need for this knowledge is a natural consequence of the...
by Rob Pillans | Mar 18, 2021 | Articles
Putting my accounting firm consultant hat on for a moment, here are four ideas to build a better firm. The right people I’ve put this first for a very good reason. You can have all the latest technology but in my view the success of your business still comes back to...
by Rob Pillans | Mar 17, 2021 | Articles
As an accounting firm coach, consultant and mentor one of the questions I am getting from firm owners and managers is what are other firms doing about work from home options post COVID? Unlike some businesses that cannot exist without face to face contact the reality...
by Rob Pillans | Dec 17, 2020 | Articles
Over many years of working with accountants I have concluded there are many skills that are important for accountants. Putting aside the technical skills, I’ve identified three non-technical skills that I believe are core to the success of most accountants and the...