by Rob Pillans | Dec 16, 2025 | AI, Articles, Technology
As an accounting firm coach, consultant and mentor it would surprise no one that one of the things that I get asked about a lot is AI and how to use it to good effect inside firms. I’ve also been a little disappointed in some instances that firms have not invested...
by admin | Mar 22, 2023 | Articles
When I wrote about Chat GPT in December 2022 I described it as an indicator of the massive impact artificial intelligence is going to have a on how knowledge workers and others work. The events of the past three months have only reinforced that view. How accounting...
by Rob Pillans | Jan 18, 2023 | Articles
One of the workshops I run both inside firms and as a foundation module for my Manager Development Program, is Managing yourself and your priorities. (There is also an online self paced option in my online Learning Centre here.) It’s a fabulous workshop which helps...
by admin | Sep 29, 2022 | Articles
In both individual coaching sessions and at a recent meeting of one of the groups of firms I facilitate, this topic came up and there was some uncertainty about what is expected of accountants. I struggled to find information on this that was practical for accountants...
by Rob Pillans | Mar 23, 2022 | Articles
I’ve recently had a couple of hotel experiences which have reinforced the importance of being able to put yourself in the shoes of your clients and understand what they are thinking, feeling and doing at each stage of their journey with you. Hotel Experience 1 Well...
