by Rob Pillans | Jul 23, 2025 | Articles
A few recent experiences have prompted me to come back to thinking about how client expectations are managed. In particular, I’ve reflected on a “trap” I think many firms still fall into when trying to manage and guide client expectations. It’s a trap that typically...
by Guest Author | Aug 23, 2017 | Articles, Guest Articles
Social media is defined as website and applications that enable users to create and share content or to participate in social networking. It is the future of communication. This form of media makes the transfer of text, video, photos and information increasingly fluid...