by Rob Pillans | Feb 24, 2022 | Articles
When I was a senior accountant in business services, one of my managers shared with me some tips which were some of the wisest words I have heard. He talked to me about managing expectations. It made a big difference to how I interacted with clients and colleagues...
by Rob Pillans | Jul 21, 2021 | Articles
As an accounting firm coach, mentor and consultant one of the things I am often doing is helping clients set goals and then supporting them to achieve those goals. I believe in the value of goal setting and believe it is useful. However, I have come across a small...
by Rob Pillans | Jul 21, 2021 | Articles
With a new financial year kicked off in Australia it is not too late to plan for the year ahead if you’ve not done so already. Here are my suggestions to make FY22 a great year. (Re)articulate your values Get clear on your mission Get clear on your vision Have a...
by Rob Pillans | Apr 19, 2021 | Articles
As an accounting firm coach, consultant and mentor I get to see inside many accounting firms. One thing I observe is a high proportion of senior people, partner/director and manager level in particular, doing work that could and should be done by someone at a lower...
by Rob Pillans | Apr 19, 2021 | Articles
If you asked an accountant 30 years ago what they sell many would have said time. Even in 2021 I occasionally hear an accountant talk this way. I think most today would say knowledge is what they sell. The need for this knowledge is a natural consequence of the...
