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Book Review – The Captain Class – Sam Walker

Book Review – The Captain Class – Sam Walker

by Rob Pillans | Jan 28, 2021 | Articles, Book Reviews

Sam Walker is the Wall Street Journal’s deputy editor for enterprise, the unit that directs the paper’s in depth page on features and investigative reporting projects. He also founded the paper’s daily sports coverage. The sub title of this book is “The hidden force...
Inspiration for accountants from the 2021 Australian of the Year Awards

Inspiration for accountants from the 2021 Australian of the Year Awards

by Rob Pillans | Jan 28, 2021 | Articles

The Australian of the Year awards have been going for 60 years and like many Australians I watched the announcement of the winners on the ABC TV on the 25th of January. If you are curious about the process go to the website to learn more:...
Three core skills for accountants that can be developed and enhanced

Three core skills for accountants that can be developed and enhanced

by Rob Pillans | Dec 17, 2020 | Articles

Over many years of working with accountants I have concluded there are many skills that are important for accountants. Putting aside the technical skills, I’ve identified three non-technical skills that I believe are core to the success of most accountants and the...
More client experience lessons for accountants from my travels

More client experience lessons for accountants from my travels

by Rob Pillans | Dec 17, 2020 | Articles

I’ve started travelling again! I live in Brisbane and in the space of two weeks I’ve been to Canberra, Newcastle and Sydney (twice). Along the way I’ve had some experiences I want to share which are a reminder of the importance of the client experience, being easy to...
Making the most of the lead up to the end of the year

Making the most of the lead up to the end of the year

by Rob Pillans | Nov 18, 2020 | Articles, Planning

The end of the calendar year is rapidly approaching and for many it probably can’t come soon enough. I’ve been turning my mind to some things accounting firm owners and managers could benefit from thinking about at this time. In my experience December and January can...
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