by Rob Pillans | Aug 26, 2020 | Articles
Many of us were looking forward to the Tokyo Olympics this year but sadly that is not to be. Have you noticed that stories about the Olympics are not just about the athletes? We also regularly hear about the coaches too. So what exactly does a coach do and why is...
by Rob Pillans | Aug 26, 2020 | Articles
I wrote an article comparing accounting firm management to wine making and finished by saying: Your team and your clients are like the grapes in wine making. You source the best quality you can and then cultivate them and care for them. The result is season after...
by Rob Pillans | Jul 21, 2020 | Articles, Business Strategy
The title of this article was the title of a webinar recently hosted by CAANZ, in which father and son Richard and Daniel Susskind shared some insights from their research on the future of the professions and more recently, the impact that COVID-19 is having....
by Rob Pillans | May 25, 2020 | Articles, Business Strategy
As an accounting firm coach and consultant who gets to see under the bonnet of a lot of accounting firms, I remain convinced that the profession has an endemic undervaluing of systemised, standardised and documented ways of getting things done, which are consistently...
by Rob Pillans | May 25, 2020 | Articles
When you read the title of this article what immediately came to mind? For some people the use of the word “lean” connotes cut backs and austerity. “Let’s run this place on the smell of an oily rag!” For others they connect it with Toyota in Japan and its famous...
