by Rob Pillans | Dec 16, 2025 | AI, Articles, Technology
As an accounting firm coach, consultant and mentor it would surprise no one that one of the things that I get asked about a lot is AI and how to use it to good effect inside firms. I’ve also been a little disappointed in some instances that firms have not invested...
by Rob Pillans | Jul 23, 2025 | Articles
As an accounting firm coach, mentor and consultant I am in and out of firms pretty much every day. One of the things I have observed is the critical role of non-techncial skills. My experience is that as a person gets more senior in a firm these skills increase in...
by Rob Pillans | Dec 19, 2023 | Articles
Since early 2020 I have held the view that we are seeing a potentially seismic shift in societal attitudes about the amount of time we spend at work, where we work and when we work. I think it has been happening for some time and COVID accelerated it. Arguably it is...
by Rob Pillans | May 25, 2023 | Articles, Business Strategy
As an accounting firm coach, consultant, mentor and facilitator one of the things I get asked to do is facilitate planning days for firms. Each firm has their own name for these events and goes about it in their own way but there are a number of common elements that I...
by Rob Pillans | Apr 18, 2023 | Articles, Book Reviews
The COO at one of my clients suggested this as a good read with applicability to accounting firms andI agree. In fact let me say up front that I reckon every accounting firm leader could benefit from reading this book. Jack Stack’s ideas were seen as new and radical...
