by Rob Pillans | May 25, 2023 | Articles
Introduction Accounting firms are not merely number-crunching entities. They are service-oriented businesses, seeking to build and sustain long-term relationships with their clients. As such, managing client relationships is a significant aspect of their business...
by Rob Pillans | May 25, 2023 | Articles, Business Strategy
As an accounting firm coach, consultant, mentor and facilitator one of the things I get asked to do is facilitate planning days for firms. Each firm has their own name for these events and goes about it in their own way but there are a number of common elements that I...
by admin | Mar 22, 2023 | Articles
When I wrote about Chat GPT in December 2022 I described it as an indicator of the massive impact artificial intelligence is going to have a on how knowledge workers and others work. The events of the past three months have only reinforced that view. How accounting...
by Rob Pillans | Jan 18, 2023 | Articles
One of the workshops I run both inside firms and as a foundation module for my Manager Development Program, is Managing yourself and your priorities. (There is also an online self paced option in my online Learning Centre here.) It’s a fabulous workshop which helps...
by Rob Pillans | Jan 16, 2023 | Articles
In my first article on this topic I shared my views on: Who the right people are Why getting them is so important Why attraction and retention matter How we got to this current position which is challenging for employers In my second article I shared a list of the key...
