by Rob Pillans | Dec 19, 2023 | Articles
In my work as an accounting firm coach, consultant and mentor I am regularly speaking with firm owners and managers about marketing. In the current climate where finding great team members is “hard” and finding clients is “easy”, the focus of marketing activity is...
by Rob Pillans | Dec 19, 2023 | Articles
Since early 2020 I have held the view that we are seeing a potentially seismic shift in societal attitudes about the amount of time we spend at work, where we work and when we work. I think it has been happening for some time and COVID accelerated it. Arguably it is...
by Rob Pillans | May 25, 2023 | Articles
Introduction Accounting firms are not merely number-crunching entities. They are service-oriented businesses, seeking to build and sustain long-term relationships with their clients. As such, managing client relationships is a significant aspect of their business...
by Rob Pillans | May 25, 2023 | Articles, Business Strategy
As an accounting firm coach, consultant, mentor and facilitator one of the things I get asked to do is facilitate planning days for firms. Each firm has their own name for these events and goes about it in their own way but there are a number of common elements that I...
by admin | Mar 22, 2023 | Articles
When I wrote about Chat GPT in December 2022 I described it as an indicator of the massive impact artificial intelligence is going to have a on how knowledge workers and others work. The events of the past three months have only reinforced that view. How accounting...
