by Rob Pillans | May 25, 2023 | Articles, Book Reviews
No Rules Rules: Netflix and the Culture of Reinvention is written by Netflix founder Reed Hastings and INSEAD Business School professor, and author of The Culture Map, Erin Meyer. Published in 2020, the book explores the innovative corporate culture of Netflix and how...
by Rob Pillans | May 25, 2023 | Articles
Introduction Accounting firms are not merely number-crunching entities. They are service-oriented businesses, seeking to build and sustain long-term relationships with their clients. As such, managing client relationships is a significant aspect of their business...
by Rob Pillans | May 25, 2023 | Articles, Business Strategy
As an accounting firm coach, consultant, mentor and facilitator one of the things I get asked to do is facilitate planning days for firms. Each firm has their own name for these events and goes about it in their own way but there are a number of common elements that I...
by Rob Pillans | Apr 18, 2023 | Articles, Book Reviews
The COO at one of my clients suggested this as a good read with applicability to accounting firms andI agree. In fact let me say up front that I reckon every accounting firm leader could benefit from reading this book. Jack Stack’s ideas were seen as new and radical...
by admin | Apr 18, 2023 | Articles
My inspiration for this article came from the Growth Faculty, which I noted in another article as the organisation that brought Barack Obama to Australia recently. The Growth Faculty Brilliant ideas for inspired leadership They published a monograph, drawing on the...
by Rob Pillans | Apr 18, 2023 | Articles
Yes it’s true, on Wednesday 29 March 2023 I had the privilege of meeting Barack Obama. I admit it was brief. I got to say hello and welcome him back to Australia. He asked my name and said “very good to meet you Rob”, we had our photo taken together, I thanked him for...
by admin | Mar 22, 2023 | Articles, Events
The week beginning Monday 13 March was a busy one in the accounting industry. In Melbourne on Tuesday 14 and Wednesday 15 was the latest edition of Accounting Business Expo. Then on Wednesday 15 and Thursday 16 was the inaugural edition of Accountex in Sydney. At...
by admin | Mar 22, 2023 | Articles
As an accounting firm coach, consultant and mentor, most of you know I’m constantly looking at the world through the eyes of my accounting firm clients and looking for ideas wherever I go. A recent experience with Matt the tree guy provided a great reminder about some...
by admin | Mar 22, 2023 | Articles
When I wrote about Chat GPT in December 2022 I described it as an indicator of the massive impact artificial intelligence is going to have a on how knowledge workers and others work. The events of the past three months have only reinforced that view. How accounting...
by Rob Pillans | Jan 18, 2023 | Articles
One of the workshops I run both inside firms and as a foundation module for my Manager Development Program, is Managing yourself and your priorities. (There is also an online self paced option in my online Learning Centre here.) It’s a fabulous workshop which helps...