by Rob Pillans | Mar 26, 2026 | Articles, Leadership
Accountability That Actually Works Most accountability conversations in professional firms go wrong for one simple reason: we confuse activity with accountability. As an accounting firm coach, consultant and mentor I hear the word accountability a lot. Partners and...
by Rob Pillans | Aug 30, 2022 | Articles, Leadership
In my first article on this topic I shared my views on: Who the right people are Why getting them is so important Why attraction and retention matter How we got to this current position which is challenging for employers In this second of four articles on the topic I...
by Rob Pillans | Oct 29, 2019 | Articles, Leadership
I recently watched a video of Ken Blanchard and Simon Sinek on stage together talking about leadership. They were primarily answering questions from the local audience and I thought there were a few gems in their answers. For those not familiar with these two...
by Rob Pillans | Sep 11, 2019 | Accounting Firm Management, Articles, Leadership
As an accounting firm coach, mentor and consultant I am in and out of firms pretty much every day. One of the things I have observed is the critical role of the manager in successful firms. Here are nine skills I reckon great managers inside accounting and advisory...
by Rob Pillans | Feb 26, 2019 | Articles, Leadership, Training
My experience as an accounting firm coach and mentor in working with multiple firms is that the manager role is critical for firm success. I also observe that quite often people in these roles have not receive much in the way of training to equip them for success as a...
by Rob Pillans | Dec 12, 2017 | Articles, Leadership, Planning
As an accounting firm coach I am regularly asked to assist accounting firm owners to grow their firm. In this article I summarise some ideas to grow your firm. Interestingly, what I find is that the emphasis is often on growing revenue, and profit is somewhat of a...
