by Rob Pillans | Aug 30, 2023 | Articles
In part 1 of this 2 part article I introduced you to the table below which gives a high level summary of what I like to see included in an accounting firm business plan. I expanded on items 1 to 7 last time so this time it’s all about 8 to 15. What Where we are today...
by Rob Pillans | May 25, 2023 | Articles, Book Reviews
No Rules Rules: Netflix and the Culture of Reinvention is written by Netflix founder Reed Hastings and INSEAD Business School professor, and author of The Culture Map, Erin Meyer. Published in 2020, the book explores the innovative corporate culture of Netflix and how...
by Rob Pillans | May 25, 2023 | Articles
Introduction Accounting firms are not merely number-crunching entities. They are service-oriented businesses, seeking to build and sustain long-term relationships with their clients. As such, managing client relationships is a significant aspect of their business...
by Rob Pillans | May 25, 2023 | Articles, Business Strategy
As an accounting firm coach, consultant, mentor and facilitator one of the things I get asked to do is facilitate planning days for firms. Each firm has their own name for these events and goes about it in their own way but there are a number of common elements that I...
by Rob Pillans | Apr 18, 2023 | Articles, Book Reviews
The COO at one of my clients suggested this as a good read with applicability to accounting firms andI agree. In fact let me say up front that I reckon every accounting firm leader could benefit from reading this book. Jack Stack’s ideas were seen as new and radical...