by Rob Pillans | Feb 24, 2022 | Articles
As an accounting firm coach, assisting firms across Australia, I am very reliant on my calendar in Microsoft Outlook. I use my calendar not just for client and other appointments but for appointments with myself for getting tasks done. I also use it for both personal...
by Rob Pillans | Feb 24, 2022 | Articles
When I was a senior accountant in business services, one of my managers shared with me some tips which were some of the wisest words I have heard. He talked to me about managing expectations. It made a big difference to how I interacted with clients and colleagues...
by Rob Pillans | Feb 24, 2022 | Articles
At the end of 2020 many people would have thought, surely 2021 will be better. Sadly, for many that did not turn out to be the case. At the end of 2021 many people again will have been thinking surely 2022 will be better. My own view is that it will be, and I want to...
by Rob Pillans | Nov 16, 2021 | Articles
As an accounting firm coach, mentor and consultant I am in and out of firms pretty much every day. One of the things I have observed is the critical role of the manager in successful firms. Here are nine skills I reckon great managers inside accounting and advisory...
by Rob Pillans | Nov 16, 2021 | Articles
Most accounting firm owners and managers will have spotted quite a bit of chatter in various media regarding something called “the great resignation”. So what is it, is it real and should accounting firms be worried? What is it and is it real? The term has its origins...
