by Rob Pillans | Sep 14, 2021 | Articles
Going back many years I reckon lots of firm owners had a fear of sharing information, somehow thinking it could be used against them. Over time I’ve seen this diminish and yet I still occasionally come across a firm owner who is reluctant to share information about...
by Rob Pillans | Jul 21, 2021 | Articles
As an accounting firm coach, consultant and mentor it is not unusual for me to be asked about when the right time is for a firm to hire either a Practice Manager, General Manager or CEO. Having held each of these positions inside firms myself and worked with multiple...
by Rob Pillans | May 18, 2021 | Articles
This is a question I have been asked a few times in my role as a coach, consultant and mentor for accounting firm owners and managers. It’s also a question I’ve had to answer when working inside firms on a few occasions. I think the answer to this question is “it...
by Rob Pillans | May 18, 2021 | Articles
Recently I participated in an interactive webinar with Patrick Lencioni who is a well known author and speaker on management and leadership topics. His view is that the goals of a leader are to make the organisation smart and to make it healthy. Lencioni also holds...
by Rob Pillans | Sep 23, 2020 | Articles
Recently I’ve had quite a few conversations with clients about when to hire the next person into their accounting firm and what role it should be. I hold the view that as a business owner you should always know what role your next hire will be and roughly when that...